Queries can only be investigated within 45 days from the date the purchase was made.
No rewards are given to Arsenal Premium Members or Customers who are part of the Premium Membership scheme who receive an ongoing member discount.
No rewards are given on purchases of signed memorabilia, match-worn shirts or VIP tours.
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Rewards are not calculated on postage / handling / delivery costs or associated purchase taxes in your region (This may include but not be limited to VAT, GST etc).
About Arsenal Direct
Arsenal is one of the worlds' most famous football clubs. Renowned for quality both on and off the pitch, Arsenal Football Club sells authentic & replica kit, clothing, accessories and exclusive signed memorabilia. The new Arsenal 19/20 Home, Away, Third and Goalkeeper kits are now available with the style and fit of official shirts.
Enter price of purchase (miles will not usually be awarded on VAT, all other taxes, surcharges, any additional costs such as shipping or delivery charges, or on the purchase of Gift Vouchers.